Seren Collection offers free international shipping worldwide.
(In the case of purchase only)
There are no hidden fees or additional expenses that will be added onto the cost of the item(loose diamonds)
We are recommends that you consult with your local tax official to see what import duties and/or VAT you are
required to pay in your place of residence, Seren Collection will not be responsible for any duties, VAT, taxes or
surcharges levied by the customer’s country.
Deliveries are made by known shipping companies with a reputation for years with offices around the world.
MALCA AMIT - BRINKS - FEDEX - UPS
Shipment takes about three Business days,(Except Saturdays and Holidays)
Seren Collection make every effort to send the goods at the same day of receipt of payment.
All orders are fully insured before shipping by Seren Collection.
Every item is shipped with an invoice and original certificate.
If for any reasons the shipment must be returned back to Seren Collection,
the customer will be held liable for the cost of the shipment back and forth.
shipment will be deducted from the refund issued for the order.
Seren Collection give to our clients ,who buy over the internet the option to return merchandise (Diamond,s)
within 14 days of receipt the goods.
Will be given a full refund less shipping expenses and bank fee.
refund will be made after Seren Collection receiving the merchandise(Diamond,s) back to our office in Israel,
and the merchandise (Diamond,s) found without any damage.
Original Certificate(s) must be returned at the same time with the merchandise (diamond,s)
Please feel free to contact us for any further information or assistance.
We look forward to hearing from you soon.
Seren Collection Ltd.