Payment & Shipping Options
At Seren Collection Ltd., we are committed to providing a secure, transparent, and convenient purchasing experience for customers worldwide. To accommodate different preferences, we offer the following payment options.
Option 1 – Prepayment by Bank Transfer
Bank transfer is a secure and internationally accepted payment method that enables efficient processing and prompt delivery of your order. It is the preferred payment method within the international diamond industry due to its reliability and security.
Once full payment has been received and confirmed in our account, your order will be processed without delay. Seren Collection Ltd. will make every effort to dispatch your order on the same business day that payment is confirmed, subject to final bank clearance.
Option 2 – Payment After Inspection
For customers who wish to inspect their purchase before making payment, Seren Collection Ltd. offers a Payment After Inspection service.
This service is available worldwide and allows customers to examine their diamond(s) before completing the purchase, providing additional confidence and peace of mind.
Inspection Through Authorized Shipping Companies
Inspection may be conducted at the offices of internationally recognized secure logistics providers in the presence of their authorized representatives.
Seren Collection Ltd. works with leading secure transportation companies, including:
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Malca-Amit
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D2D
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Ferrari Express
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Brinks
These companies operate in major diamond trading centers around the world.
Following inspection and customer approval, the purchase may proceed.
Payment Following Inspection
Payment is accepted by bank transfer only.
Once full payment has been received and confirmed in our account, Seren Collection Ltd. will immediately authorize the shipping company to release the goods to the customer.
Inspection Service Fees
Inspection services are provided by the shipping company and are subject to its applicable fees, which are based on the value of the shipment. These fees are the responsibility of the customer.
Before shipment, Seren Collection Ltd. will obtain the applicable shipping and inspection charges from the selected carrier and provide the customer with a detailed cost breakdown for approval before dispatch.
International Shipping
Seren Collection Ltd. offers secure worldwide shipping through trusted international carriers specializing in the transportation of high-value goods.
All shipments are:
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Fully insured
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Securely packaged
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Accompanied by an official commercial invoice
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Supplied with the original gemological certificate(s), where applicable
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Estimated delivery is 3–7 business days, depending on the destination, customs clearance procedures, and carrier operations. Delivery estimates exclude Saturdays, Sundays, and public holidays.
Contact Us
If you have any questions regarding payment methods, inspection procedures, shipping arrangements, or any other aspect of your purchase, our team will be pleased to assist you.
We are committed to providing professional service, complete transparency, and personal support throughout the purchasing process.
We look forward to serving you.
Seren Collection Ltd.
